Skip to content

Frequesntly Asked Questions

How does the portable sink work?

EASILY! Fill up the fresh water tank. Place the tank inside and connect using the quick connect feature. Plug the unit into a standard 110V 20 Amp US standard outlet. Turn on the switch, and turn on the faucets. Water drains into waste water tank.


How long is the warranty?

Ozark River Portable Sinks come with a 2-year, standard commercial warranty for any manufacturing defects of material or workmanship. Monsam Sinks and Jonti-Craft Sinks come with a 1-Year Manufacturer’s Limited Warranty.


Does the portable sink require additional plumbing?

No. Our sinks are completely self-contained. Each sink has it own On-Demand Pump/Heater System.

Do I have to buy special water from a supplier for my portable sink?

No. However, if the quality of your water is poor, or extremely rich in minerals, you may want to substitute bottled water for common tap water.

What is the water flow rate of the portable sink?

Our portable sinks operate at one half gallon per minute.

How often do I change the water?

Changing your water depends on how often the sink is used. There are about forty, fifteen- second hand washings per 5-gallon container of fresh water.

Where does the waste water go?

All of our portable sinks come with a 6-gallon waste water tank. As the water flows through the faucet, it is drained into the tank and emptied by user when half full.

Do I have to turn on the pump and heater separately, every time the sink is used?

No. One switch is used to turn the unit on and off. It is important fresh water tank is full with water at all times. The switch should be turned off when the sink is not in use for an extended period of time.

How does the hot water work?

Our portable sinks feature an On-Demand Tankless Water Heater.

How can I clean my portable sink?

Outside: Use a soft cloth with a non-corrosive, scratch-resistant cleaner for the outside cabinet, faucet and sink basin. We recommend our Steramine Quaternary Sanitizer to keep your portable sink free from germs, bacteria, and algae, as well as many other forms of odor causing agents.
Inside Plumbing: Ozark River® recommends our Steramine Quaternary Sanitizer. Fill the fresh water tank with approximately four gallons of clean water, add one packet of Steramine, reconnect tank and run portable sink normally for two minutes with cold water. Replace the solution with fresh water before the next operation and let run for 30 seconds. Monsam® recommends cleaning the tanks weekly by filling the fresh water tank and waste water tank with tap water and adding two capfuls of chlorine bleach to each. Soak for ten minutes, then drain and rinse with plain water.

Is the cabinet on casters?

Yes, all of our cabinets include swivel casters, with front locking to keep the unit in place

Is the cabinet on casters?

What is the estimated delivery date of our portable sinks?
Due to overwhelming demand due to the COVID pandemnic, Ozark River® Portable Sinks are currently shipping in 6-8 weeks. Monsam® Portable Sinks lead time is now 4-6 weeks from date of order. Jonti-Craft® sinks’s lead time is 4-6 weeks from date of order. PolyJohn sinks are backordered until January 2021.